Senior Product Manager
Ghent, Belgium · United States
Posted on Wednesday, October 11, 2023
Who are we
Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 400 million orders completed globally.
We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter, and more connected so that they can serve even more delicious food to their customers.
With real-time insights, they can easily manage inventory, track revenue growth, automatically update stock, adjust menus globally, and spot new opportunities across platforms.
Who we work with
The most popular and up-and-coming food delivery platforms around the globe, along with your local takeaway restaurants and stores! We also partner with Point Of Sale (POS) Software providers, ensuring we work together in the FoodTech space to deliver a market-leading product.
Situated within our strategic hubs spanning Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is experiencing an exciting phase of rapid expansion on a global scale. Our journey is marked by ambition, a strong sense of ownership, and collective celebrations of success within our tight-knit team. Fueled by profound mutual respect, we consistently foster an environment conducive to continuous learning and personal growth.
Unified by our Values
At Deliverect, our collective journey is steered by a steadfast commitment to empowerment, unity, and innovation. We empower ambitious pursuits by providing the tools needed to conquer challenges, fostering a culture of ownership and collaboration. Our unity is illuminated by respect and empathy, as we engage in open dialogue, celebrate strengths, and create a secure environment for growth. Fuelled by an unwavering dedication to innovation, we encourage imaginative ideas and nurture inventive thinking through transparent communication and a relentless pursuit of learning. These values drive us forward, shaping our path as we continue to make a meaningful impact.
The Product Department at Deliverect is the engine that powers the digital ordering revolution. We are the ones who build the tools that restaurants need to thrive in the digital age. We are a team of passionate and innovative engineers, designers, and product managers who are constantly pushing the boundaries of what is possible.
We are not afraid to think big or to take risks, and we are always looking for new and better ways to serve our customers. Our products are used by restaurants all over the world, and we are proud to play a role in helping them to succeed.
We are committed to building a product that is easy to use, reliable, and scalable. We also believe that technology should be empowering, not overwhelming. That's why we design our products with the user in mind, and we always strive to make them as simple and intuitive as possible.
As a Senior Product Manager at Deliverect, you'll have a real impact on the success of our company and our customers. You'll be responsible for developing and executing our strategy to make our integrations even better, so that our customers can centralize and automate their digital ordering operations and succeed in the digital age.
You'll lead a team of Product Managers responsible for developing and maintaining our APIs and integrations. You'll also work with engineering, infrastructure, design, and data to deliver products and infrastructure for these efforts.
You'll also collaborate with other product teams to ensure that the Integrations domain is aligned with the overall product strategy. Additionally, you'll define and execute the GTM strategy for new integrations, as well as measure and analyze the impact of the Integrations domain on our business.
A typical day
- Define and implement the product strategy and roadmap: This involves working with the team to identify the most important features and integrations to develop, and to create a plan for bringing them to market.
- Act as the voice of the user: This includes gathering feedback from customers, understanding their needs, and translating that feedback into product requirements.
- Define the framework and metrics to measure the impact of the team's offerings: This involves working with the team to identify the most important metrics to track, and to develop a plan for measuring and reporting on those metrics.
- Collaborate with other teams: This includes working with the engineering team to build and maintain the integrations, with the product team to ensure that the integrations are aligned with the overall product strategy, and with the enablement team to ensure that customers and partners are able to use the integrations effectively.
- Define and execute the GTM strategy: This involves developing a plan for launching and promoting new integrations, and for gathering feedback from customers and partners.
- 5+ years of experience in Product Management, preferably in the SaaS industry: You have a deep understanding of the product development process and the challenges and opportunities unique to SaaS products. You have a proven track record of success in delivering high-quality products that meet the needs of users and businesses alike.
- 3+ years of experience working with APIs and integrations at a senior level: You have a strong understanding of APIs and integrations, and you have experience working with a variety of different technologies and platforms. You are able to design and implement complex integrations that meet the specific needs of users and businesses.
- Experience leading and managing a team of Product Managers: You have experience leading and managing a team of Product Managers, and you are able to effectively delegate tasks, provide feedback, and motivate your team to achieve their goals.
- Strong analytical and data skills: You have strong analytical and data skills, and you are able to use data to inform your decision-making process. You are also able to communicate complex data analysis to both technical and non-technical audiences in a clear and concise manner.
- Excellent communication and interpersonal skills: You have excellent communication and interpersonal skills. You are able to communicate effectively with a variety of stakeholders, including customers, partners, engineers, and other Product Managers. You are also able to build and maintain strong relationships with your team members and stakeholders.
- Experience working with the restaurant industry: You have experience working with the restaurant industry, and you have a deep understanding of the challenges and opportunities that restaurants face. You are able to develop solutions that meet the specific needs of restaurants and help them to succeed.
- Experience with GraphQL: You have experience with GraphQL, and you are able to design and implement GraphQL APIs. You also have experience working with other GraphQL-related technologies, such as Apollo Graph Manager and Prisma.
- Experience with building and scaling platforms: You have experience building and scaling platforms, and you are able to design and implement scalable solutions. You also have experience working with cloud-based platforms, such as AWS and Azure.
What we offer
- Fast-growing SaaS scale-up that’s been named “unicorn”
- Learning budget and pathways
- Paternity / Maternity policies
- Enhanced holiday or vacation entitlement
- We offer flexibility around working hours, locations and office days
- Diverse international team; regular company and team events
- Transparency and visibility on company vision, strategy, roadmap and progress
- Constant innovation on products, with weekly releases, constant new features and incremental optimisations
- The opportunity to be a part of solving some of the biggest challenges facing the global food tech industry
Deliverect is dedicated to fostering an inclusive and diverse workplace where all individuals are treated with respect and provided equal employment opportunities. To achieve this, we are dedicated to continuously improving our practices to ensure equal opportunity and fairness for all employees. We actively seek applications from individuals who may be underrepresented in the industry, including but not limited to women, racial and ethnic minorities, individuals with disabilities, and members of the LGBTQ+ community. We believe that embracing a wide range of backgrounds, experiences, and perspectives strengthens our company and drives innovation.
Rights to Work
Please note, internal and external applicants must have the legal right to live and work in the country where the role is located in order to be considered. Proof of eligibility may be required during the recruitment process. While we value the contributions of individuals from various backgrounds, it's important to note that we are unable to provide financial support for relocation or travel assistance at this time.
If you require any assistance or support during our recruitment process, or an accommodation due to a disability, please don't hesitate to contact us at email@example.com.