Enterprise Project Manager
Deliverect
Operations
London, UK
Posted on Apr 2, 2025
Deliverect
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Department Focus
Enter the Implementation and Consultation team at Deliverect—a key group of seasoned professionals steadfastly committed to propelling enterprise businesses to unparalleled success. We craft technical plans that seamlessly integrate our products with our client's operations. The result? Streamlined processes, reduced errors, and elevated operational efficiency, all contributing to our clients achieving their ambitious business goals.
Our approach is not just technical; it's holistic. From project management to technical expertise and continuous improvement, we ensure quality and mitigate risks at every turn. Hand-in-hand with our customers, we delve into their unique requirements, tailoring our services to meet their needs. Ongoing support and customisation are not just offerings—they're the foundations of our commitment to ensuring users get the absolute most out of our products.
Your Impact
From project kick-off to full roll out, possibly phased, the enterprise technical project manager will ensure our enterprise customers see value in Deliverect’s platform in a timely manner, by aligning all necessary internal and external resources. You will make special emphasis identifying the critical path and leading all stakeholders involved, in order to have the first transactional location in the shortest time possible.
A Typical Day
- Lead and work closely with the customer's management team, strategic partners and Deliverect’s internal resources to drive the project completion and customer satisfaction.
- Identify cross-project blockers and patterns for constantly improving the onboarding and roll out process.
- Manage in parallel 10+ onboarding projects at a time.
- Interfacing with stakeholders (both internal and external, sales, product teams) to gather requirements and feedback from customers and partners, aiming to improve Deliverect’s products, services and processes as well.
Your Expertise
- Strong communication and interpersonal skills that inspire and motivate leaders and teams.
- Technology experience, specifically around APIs, software development and solutions ecosystems.
- Ability to work in a geographically dispersed environmentPrevious and provable experience in Project Management.
- Bachelor’s degree ideally however experience over shadows this.
- Experience with Agile development methodologies.
- Experience with Cloud technologies and SaaS products.
- Demonstrated operational excellence in critical thinking, process development and improvement, problem solving, communication, delegation and planning.
- Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.
- Willing and able to address escalated client issues with speed and urgency.
- Perfect command of English and another language is a strong asset.
What We Offer
- A very exciting position in close collaboration with a highly professional team.
- High level of responsibility with plenty of independence.
- International team with a lot of different nationalities and regular company & team events.
- Lively and open company culture with flat hierarchies and short chains of command.
- A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base.
- One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once more!
- Full benefits package.
Join Deliverect: Where You Shape Tomorrow's Success
At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.
Equal Opportunities at Deliverect:
We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.