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About EyeSee

EyeSee uses the latest technology to make behavioral research accessible. We are tracking people’s gaze direction and facial expressions through webcams. We also build gamified shopping environments to help our clients get reliable consumer and user behavior insights.

What started as a two-person startup in Belgium over 13 years ago with the idea of revolutionizing the market research industry is now a multi-awarded innovative company of 160 with offices in Belgrade, New York, Paris, London, Mexico City, and Singapore.

Nowadays, companies such as Microsoft, Google, Twitter, Colgate-Palmolive, and dozens of others use our expertise and behavioral solutions. More specifically, we help them understand whether people see an ad (eye-tracking), their emotional reaction (facial expressions), and the impact on sales (through virtual shopping). Before EyeSee, companies mainly used (unreliable) surveys. Our solutions are also used for shopper/pack research, innovation, and e-commerce.

Join us on our journey to become the most progressive and leading behavioral research company in the world!

About the role

EyeSee is looking for an Office Manager to be a strong supportive force behind people and processes. The main responsibilities will include tasks such as managing the office space and supplies, handling administrative tasks including IT administration, coordinating events and business travels, and serving as the primary point of contact for colleagues and visitors. The ideal person for the job is a pragmatical problem solver with excellent organizational and communication skills, and great attention to detail. They will have previous experience working in an office environment, performing administrative tasks, and providing support to coworkers.

Responsibilities

• Handling internal and external communication including phone, email, mail, and other communication channels for EyeSee offices globally
• Welcoming visitors to Belgrade office
• Managing and maintaining the office space, and arranging necessary repairs
• Organizing procurement and maintaining inventory and supply stock
• Collaborating, communicating, and negotiating with external parties (suppliers, government institutions)
• Business travel management (visa application, booking accommodation, transportation, insurance etc.)
• Organizing internal and external events (booking, and coordinating internal - team building activities, Christmas parties, workshops, etc. & external-conferences event schedule; communication with organizers/event providers; organizing event material production, shipping, storage, and setup; coordinating payments)
• Supporting the Finance and Legal Department (managing office budget, filling in receipts and other documents, collecting and scanning invoices)
• IT Administration (keeping track of EyeSee IT equipment globally, coordinating repair/replacement of the equipment, ensuring that all forms related to IT administration are completed, scanned and archived)
• Health&Safety and Fire Protection (communicating with external partners responsible for compliance with H&S and Fire Protection regulations, organizing mandatory trainings for employees, ensuring that H&S and Fire Protection policies and other documents are up to date)
• Implementing and maintaining procedures in their area of work

An ideal candidate would have

• 3+ years of experience in a similar position
• Excellent spoken and written English skills (at least C1 level)
• Strong MS Office skills
• Strong verbal and written communication skills
• Strong organizational and time-management skills
• Attention to detail, ability to multitask and be flexible enough to evolve in a rapidly changing environment
• Ability to handle information with confidentiality

We offer

• 28 days of vacation: 25 days off, plus additional 3 days of collective vacation during winter holidays
• You are covered with private health insurance, a package for you and your children
• During sick leave, we pay 100% of your earnings up to 30 consecutive days
• We cover maternity and pregnancy leave with 100% of your earnings
• Due to the nature of the job, it is expected that you will primarily work from the office. However, after successfully completing the onboarding process and in agreement with the manager, remote work will be possible several times a month.