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Implementation Consultant

Happeo

Happeo

Amsterdam, Netherlands
Posted on Nov 16, 2023

Who we are

We’re Happeo — a team of passionate problem-solvers, working hard to build the best next-gen intranet out there. Spread across (home) offices, generations, and time zones, we’re on a mission to help organizations grow in extraordinary ways.

About the role

As our Implementation Consultant, you'll take the lead in deploying and optimising our cutting-edge intranet platform for clients. From leading comprehensive project plans to providing hands-on product training and support, your role will be pivotal in ensuring the seamless integration of our solutions in diverse organisational landscapes. We're looking for someone who's ready to make an impact, embrace innovation, and thrive in a dynamic environment - if that's you, apply now and let's shape the future of intranet systems together.

What you will be doing:

Project Management:

  • Consult with clients to understand their unique intranet needs, recommend solutions, and develop project plans.

  • Lead and manage the end-to-end implementation of the company's intranet platform.

  • Develop and execute project plans and timelines to ensure successful delivery.

  • Monitor and report on project progress, identify issues, and implement solutions to keep projects on track.

  • Collaborate with various stakeholders, including IT, HR, and department heads, to gather requirements and ensure alignment with business goals.

  • Training and Support: Provide training to clients on intranet usage and offer ongoing support and troubleshooting during implementation.

  • Stakeholder Communication: Maintain clear and regular communication with internal and external project stakeholders to provide updates on project status.

Technical Expertise:

  • Collaborate with technical teams to ensure intranet solutions align with client requirements.

  • Address user inquiries and troubleshoot technical issues.

  • Customise and configure intranet solutions to meet the organisation's specific needs.

  • Share best practices for content management, document sharing, and information retrieval.

  • Google Cloud best practices are a plus.

  • Innovation: Stay up-to-date with intranet trends and suggest innovative features and improvements to clients.

Training and Support: Provide training to clients on intranet usage and offer ongoing support and troubleshooting during implementation.

Stakeholder Communication: Maintain clear and regular communication with internal and external project stakeholders to provide updates on project status.

What you bring

  • Proven experience in project management, with a track record of successful intranet implementations.

  • Strong technical understanding of intranet systems and related technologies.

  • Excellent communication and client-facing skills.

  • Strong problem-solving and troubleshooting abilities.

  • Proficiency in project management methodologies.

  • Dutch and other European languages are a plus.

  • Certification in project management (e.g., PMP) is a plus.

What we offer

  • Lots of flexibility and autonomy: we won't tell you how to do your job, you're the expert!

  • Flexible working hours/location. We do not offer a fully remote position but are very flexible in how you fill in your week

  • 100€ Health insurance compensation in payroll

  • Pension plan

  • 25 days of paid time off

  • Paid parental leave

  • Monthly wellbeing budget

  • Phone subscription

  • Happeo options plan

Come as you are

At Happeo, we are dedicated to fostering a workplace where every individual, regardless of their background, identity, or perspective, feels valued and appreciated. Our commitment to diversity and inclusion extends beyond mere words, and we wholeheartedly encourage candidates from all walks of life to join us in our mission. We recognize that true strength lies in the unique experiences and perspectives that each person brings to our team. Join us, and let's build a more inclusive, diverse, and equitable future together.