Customer Service

Itineris is a Belgian software company that specializes in providing cloud-based Customer Information System (CIS) and Customer Relationship Management (CRM) solutions specifically for utilities. Their flagship product, UMAX, leverages Microsoft Dynamics 365 and Azure Cloud to automate business processes, enhance customer engagement, and streamline operations for energy and water utilities. With a strong focus on AI and omnichannel capabilities, Itineris aims to improve customer experience while reducing operational costs. The company has established a solid market position with a growing client base, including notable utilities in the US and Europe, and is recognized as a leader in the industry by Gartner.

Ghent, Belgium

Sint-Denijs-Westrem, 9051 Ghent, Belgium

Itineris

Solution Consultant- Customer Engagement

Smartfin Management BV

Smartfin

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Solution Consultant- Customer Engagement