Customer Service

Itineris develops and implements UMAX, a cloud-based CIS & CRM solution specifically designed for utilities.

UMAX leverages workflow automation and AI to easily manage everything from meter to cash, advanced revenue collection, assets, complex rates, conservation, marketing and campaign programs, and much more to ensure advanced customer engagement and streamlined business processes. UMAX is developed on the powerful Microsoft Dynamics 365 platform and is delivered as a service in the Microsoft Azure cloud.

Founded in 2003, Itineris has an impressive implementation track record. Our customer base includes De Watergroep (Belgium), Eneco (the Netherlands), SSE (UK), Flogas (Ireland), the New York Department of Environmental Protection (US), Boston Water and Sewer Commission (US), and the City of Tallahassee (US), to name a few.

With our software solutions, we want to empower utility professionals to play their part in the new world of energy and water.

Ghent, Belgium

Flanders, Belgium

Sint-Denijs-Westrem, 9051 Ghent, Belgium

Itineris

Solution Consultant- Customer Engagement

Smartfin Management BV

Smartfin

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Solution Consultant- Customer Engagement